Shipping policy

Welcome to Schema Cloth. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy before placing your order.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and Australian public holidays.
During promotional periods, holidays, or high order volumes, processing times may be slightly extended.

Shipping Destinations

Schema Cloth currently ships throughout Australia and selected international destinations. If your country is not available during checkout, please contact us for assistance.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Free Standard Shipping is available on all Australian orders over AUD $100.

Shipping Methods

We work with trusted shipping partners to ensure your order arrives safely.

Shipping Carrier: To be confirmed (Australia Post, DHL, UPS, FedEx, or another trusted courier).

Estimated Delivery Times

Australia

Standard Shipping: 3–7 Business Days
Express Shipping (where available): 1–3 Business Days

International Orders

Estimated delivery: 7–21 Business Days

Please note that delivery times are estimates only and may vary due to customs processing, weather conditions, public holidays, or carrier delays.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the progress of your shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees charged by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Schema Cloth is not responsible for delays, returned parcels, or additional shipping costs resulting from incorrect or incomplete addresses.

Lost, Delayed or Damaged Orders

If your order is delayed, lost during transit, or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist you in finding a resolution.